📜 Privacy Policy, Return & Terms of Service Website

Saturday 17 January 2026, at 16:41

📜 Privacy Policy, Return & Terms of Service Website:

www.lamanzzana.com

Email: support@lamanzzana.com

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1️⃣ Privacy Policy

At Lamanzzana, we respect and protect the personal data of our customers. We collect only the necessary information required to process your order — name, delivery address, phone number, and payment method.

Your data is used only for:

• Processing and shipping your order

• Providing delivery information or product updates

• Improving our services

We never sell or share your information with unauthorized third parties. Data is shared only with trusted logistics partners to ensure timely delivery.

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2️⃣ Payment Policy

We accept Cash on Delivery (COD) payments. Payment is made in cash directly to the courier upon receipt of the package.

❗ Please make sure you are able to receive your order. Orders with false or incomplete details may be canceled.

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3️⃣ Shipping Policy

• Delivery time: 2–5 business days after order confirmation.

• Deliveries to remote areas may take slightly longer.

• You will receive a message or call once your order has been shipped.

• The courier may contact you by phone or WhatsApp for confirmation.

🚚 Minor delays may occur during weekends and public holidays.

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4️⃣ Return & Refund Policy

We accept returns only if:

• The product is damaged or defective upon delivery

• You received the wrong model or color

🔁 To request a return:

1️⃣ Contact us at support@lamanzzana.com on the same day of delivery.

2️⃣ Send photos or a short video clearly showing the issue.

3️⃣ We’ll review your request and inform you of the next steps.

We do not accept returns for:

• Change of mind

• Damage after use

• Orders correctly delivered 💶 Refunds are processed within 5–10 business days after approval.

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5️⃣ Terms of Service

• Minimum age: 18 years

• Accurate data: you agree to provide correct and valid information

• We reserve the right to cancel suspicious orders

• Product availability: if out of stock, we may offer a replacement or full refund

• Lamanzzana is not responsible for delays or damage caused by couriers

• Governing law: these terms are regulated by the laws of the Republic of kenya ⸻

6️⃣ Contact

📧 Email: support@lamanzzana.com

🌐 Website: www.lamanzzana.com

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7️⃣ Legal Notice

By using this website, you confirm that you have read and agreed to our Privacy Policy, Return Policy, and Terms of Service. Lamanzzana reserves the right to modify these policies at any time.